CRM | Icore
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We help the organizations to meet their Customer Success expectations through our enterprise class business solutions.

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“Conveying enterprise class solutions that facilitates business ethics and empower high performance among the teams.”

Organizations around the globe are progressively embracing—and extricating more prominent business esteem from SaaS (Software-as-a-service) solutions. They have known the advantages of digital transformation, means expanded operational and managerial effectiveness, reduced upfront costs and IT ownership, and more outstanding resource efficiency are just a few. The harsh competition has forced every business to try innovative strategy that not only makes customer happy, but also in long term business relation with the partners or businesses. In the process of defeating rivals, Customer Relationship Management tools play vital roles which are centralized solutions for storing and streamlining the customer information.

CRM Consulting Services

“Make CRM a Cornerstone of Your Customer-Centric Strategy”

Custom App Development
Consulting Services

Role of CRM in Businesses?

  • Intelligently captures the client’s emails
  • Effectively tracks and oversees customer information.
  • Connects organization’s entire team from any device (Smartphone or laptop)
  • Delivers instant suggestions and insights
  • Customize and extend as organization’s business grows
  • Disentangles redundant errands so entrepreneurs and managers can focus on leads
  • CRM Users, report 37% growth in their Sales revenue, 45% growth in their consumer satisfaction, 43% better marketing ROI. (As per the Customer Relationship Survey conducted by the third party)

How ICORE Contributes to Your Customer Management Success?

  • CRM Solution Selection and adaptability check- At ICORE we start the CRM selection process with the analysis of your requirements to foresee the system you need without any biased approach.
  • CRM Deployment Approach- We analyze the scope and activities customer want to perform in a CRM system and design the workflows with standard and custom functionalities to assist them. Depending upon the criticalness of CRM Data, we plan how to connect multi-faceted data sets into unified customer profiles.
  • On Demand CRM Consulting- Depending upon the requirements, scope, process flow, urgency, customer satisfaction level, flexibility in operations, we suggest the best possible functionalities in CRM to be developed. Depending upon these we consult about the best solution to take place, like Salesforce CRM, Eazy CRM, or any other open source CRM.
  • CRM Support and Add-on Services- We also go the extra mile to unlock the capabilities of your CRM system you don’t use and explain how they can benefit your processes.
  • Consolidation and Integration Consulting We plan your transformation from discrete CRM systems towards a single robust platform that will be used enterprise-wide.

Industries we serve with CRM

Hospitality Industry

Strategic Partnerships and Technology Expertise

Functional Modules within Eazy CRM

Pre-Sales Module
  • Lead Management
  • Contact Management
  • Task Management
  • Call/Visit Management
  • Reimbursement Management
  • Sales Target Management
  • Competition Management
  • Sales Dashboards
  • Sales Report
  • Dashboards Management
  • Email Campaigns
Post-Sales Module
  • AMC/Warrant Management
  • Ticket Management
  • Store Requisition
  • Reimbursement Management
  • Document Management
  • Auto Email
  • After Sales Dashboards
  • Service Report
  • Notification Management
Additional Features
  • Mobile Application (Pre and Post Sales
  • Location Tracking
  • Google Integration
  • Email Integration
  • SMS Integration
  • Web Portal Integration