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CRM
We help the organizations to meet their Customer Success expectations through our enterprise class business solutions.
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CRM
“Conveying enterprise class solutions that facilitates business ethics and empower high performance among the teams.”
Organizations around the globe are progressively embracing—and extricating more prominent business esteem from SaaS (Software-as-a-service) solutions. They have known the advantages of digital transformation, means expanded operational and managerial effectiveness, reduced upfront costs and IT ownership, and more outstanding resource efficiency are just a few. The harsh competition has forced every business to try innovative strategy that not only makes customer happy, but also in long term business relation with the partners or businesses. In the process of defeating rivals, Customer Relationship Management tools play vital roles which are centralized solutions for storing and streamlining the customer information.
CRM Consulting Services
“Make CRM a Cornerstone of Your Customer-Centric Strategy”
Integration 
Custom App Development 
Migration 
Consulting Services 
Implementation 
Customization Role of CRM in Businesses?
- Intelligently captures the client’s emails
- Effectively tracks and oversees customer information.
- Connects organization’s entire team from any device (Smartphone or laptop)
- Delivers instant suggestions and insights
- Customize and extend as organization’s business grows
- Disentangles redundant errands so entrepreneurs and managers can focus on leads
- CRM Users, report 37% growth in their Sales revenue, 45% growth in their consumer satisfaction, 43% better marketing ROI. (As per the Customer Relationship Survey conducted by the third party)
How ICORE Contributes to Your Customer Management Success?
- CRM Solution Selection and adaptability check- At ICORE we start the CRM selection process with the analysis of your requirements to foresee the system you need without any biased approach.
- CRM Deployment Approach- We analyze the scope and activities customer want to perform in a CRM system and design the workflows with standard and custom functionalities to assist them.Depending upon the criticalness of CRM Data, we plan how to connect multi-faceted data sets into unified customer profiles.
- On Demand CRM Consulting- Depending upon the requirements, scope, process flow, urgency, customer satisfaction level, flexibility in operations, we suggest the best possible functionalities in CRM to be developed.Depending upon these we consult about the best solution to take place, like Salesforce CRM, Eazy CRM, or any other open source CRM.
- CRM Support and Add-on Services- We also go the extra mile to unlock the capabilities of your CRM system you don’t use and explain how they can benefit your processes.
- Consolidation and Integration Consulting We plan your transformation from discrete CRM systems towards a single robust platform that will be used enterprise-wide.
Industries we serve with CRM
FMCG
Retail
Shipping/Logistics
Trading/Distribution
Hospitality Industry
Education
Banking/Finance
Strategic Partnerships and Technology Expertise
Functional Modules within Eazy CRM
Pre-Sales Module
- Lead Management
- Contact Management
- Task Management
- Call/Visit Management
- Reimbursement Management
- Sales Target Management
- Competition Management
- Sales Dashboards
- Sales Report
- Dashboards Management
- Email Campaigns
Post-Sales Module
- AMC/Warrant Management
- Ticket Management
- Store Requisition
- Reimbursement Management
- Document Management
- Auto Email
- After Sales Dashboards
- Service Report
- Notification Management
Additional Features
- Mobile Application (Pre and Post Sales
- Location Tracking
- Google Integration
- Email Integration
- SMS Integration
- Web Portal Integration
Salesforce Development and Consulting
Today, Salesforce is serving industry-leading CRM platform to its global partners and clients. It has turned into a world’s leading enterprise cloud ecosystem. Now, Industries and organizations of all sizes can connect to their respective clients in a whole new way using the latest innovations in mobile, social as well as cloud technology to sell, market, service and succeed in the marketplace like never before.
Succinctly, Salesforce is a leading organization which provides the world’s #1 Customer relationship management platform to the business visionaries. Salesforce product is cloud-based which eliminate the role of IT experts in setting up and oversee the customer simply needs to sign in and start using to achieve business growth.
Salesforce’s Customer Success Platform - CRM has changed the industry used to deliver and use its enterprise software for forever. Salesforce’s products are cloud-based so there is no expensive setup costs, no maintenance, and the client’s employee can work from any device (Smartphone, tablet or laptop) just with an internet connection.
ICORE’s offering in Salesforce
- Sales Cloud Consulting and Implementation“Be more productive. Be more efficient. Be more everything than ever before.”
- Marketing Cloud Consulting and Implementation “Personalize experiences across email, mobile, social, advertising, and the Web.”
- Service Cloud Consulting and Implementation “Faster, smarter service that will increase loyalty, retention and satisfaction.”
- Support every customer. Anytime, Anywhere.
- Community Cloud
- Analytics Cloud
- App Cloud
- IOT Cloud
FAQ'S
What is a CRM system, and how can it benefit my business?
A CRM system, or Customer Relationship Management system, is a software solution that helps businesses manage their customer interactions, streamline processes, and enhance customer satisfaction. It benefits businesses by improving customer relationships, increasing sales, and optimizing marketing efforts.
Does iCore SG offer CRM software and services?
Yes, iCore SG provides CRM software and services to help businesses implement and leverage CRM systems. Our solutions are designed to meet your specific needs, whether you require CRM software, implementation, customization, or support.
What CRM tools and features does iCore SG offer?
iCore SG offers a comprehensive range of CRM tools and features, including contact management, sales automation, lead tracking, analytics, reporting, and integration with other business systems. We tailor these tools to suit your business requirements.
How can I choose the best CRM software for my business?
Selecting the best CRM software depends on your unique business needs. iCore SG can assist you in evaluating your requirements, budget, and goals to recommend the most suitable CRM solution that aligns with your objectives.
What sets iCore SG's CRM software apart as the best CRM software option?
iCore SG's CRM software stands out due to its user-friendly interface, scalability, robust features, and ability to be customized for various industries. We prioritize delivering the best CRM solution to help your business succeed.
How can I request a consultation with iCore SG for CRM system implementation or support?
To schedule a consultation with iCore SG regarding CRM software and services, please visit our website or contact our team directly. We're ready to discuss your CRM needs and provide expert guidance.
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ICORE Pte. Ltd. 41A Bedok Ria Crescent #01
- 28 Stratford Court Singapore - 489929- +65 31252019
- info@icore.sg
ICORE Pte. Ltd. 41A Bedok Ria Crescent #01
- 28 Stratford Court Singapore - 489929
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